A. Policy

Pets (cats and dogs) as defined in current passenger tariffs, when in a container and accompanied by a passenger or shipped as Cargo, may be carried in the cabin or baggage compartment.

Malawi Airlines does not permit the carriage of pets or companion animals in the passenger cabin on any of its scheduled flights.

Notwithstanding the above, Malawi Airlines may, at its sole discretion and subject to applicable laws, aviation regulations, and operational and safety requirements, permit the carriage of certified service animals accompanying passengers with disabilities.

For the avoidance of doubt, emotional support animals shall not be accepted for carriage in the passenger cabin, regardless of documentation presented.

Passengers intending to travel with a service animal must notify Malawi Airlines in advance and provide valid supporting documentation, including proof of training and certification of the animal as a service animal, where applicable.

Malawi Airlines reserves the right to refuse carriage of any service animal where:

• Required documentation is incomplete or not provided;
• The animal poses a safety, security, health, or operational risk;
• The animal demonstrates aggressive, disruptive, or uncontrolled behaviour;
• The carriage of such animal would contravene applicable laws or regulatory requirements; or
• Operational constraints or aircraft configuration do not permit safe accommodation.

Approval for carriage of a service animal shall be granted on a case-by-case basis and shall not constitute a precedent or guarantee approval for future travel.

Disclaimer

These pages are for informative purposes only and do not form a contract. As such, any information contained within this site is subject to change with or without notice. Malawi Airlines assumes no liability for these changes. Malawi Airlines also reserves the right to interpret and apply these policies and procedures. In each case, Malawi Airline’s interpretations and applications shall be final and conclusive.